Privacy Policy
Effective Date: August 11, 2026
HRGLSS L.L.C. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.hrglss.net) or use our porch-to-porch laundry and garment care services in the Greater New Orleans area.
1. Information We Collect
We collect information that you voluntarily provide to us when you request access, sign up for a subscription, or communicate with us. This may include:
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Personal Identification Information: Name, email address, phone number, and billing/delivery address (including specific drop-off instructions for your porch or property).
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Payment Information: Credit card details and billing information (processed securely through our third-party payment processors).
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Order History: Details regarding your garment care preferences, pickup/delivery schedules, and transaction history.
2. How We Use Your Information
We use the information we collect to operate our business and provide you with a seamless experience. Specifically, we use your data to:
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Fulfill and manage your laundry and dry-cleaning orders.
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Communicate with you regarding order status, delivery times, and customer support inquiries.
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Process payments and manage your subscription.
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Improve our website, services, and local delivery routes throughout New Orleans and surrounding parishes.
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Send marketing and promotional communications (you may opt out of these at any time).
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
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Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, or analyzing local delivery logistics. These parties are obligated to keep your information confidential.
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Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Louisiana).
4. Cookies and Tracking Technologies
Our website, hosted on Wix, uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal identifiable information from children under the age of 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HRGLSS L.L.C.
Email: hello@hrglss.net
Operating in New Orleans, LA